MKT-205 Online Marketing
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FAQ (Frequently Asked Questions)

You will find here several questions that you might find helpful to review for your experience online.  The purpose is to better inform you about policies and technical requirements for NCWC online courses.

Am I a good candidate to take an online course?

If the following statements do not describe you, a classroom setting is probably better suited for you.

* I recognize that the requirements for an online course are the same or possibly greater than the requirements for a traditional course.
* I understand written instructions.
* I enjoy expressing my ideas in writing.
* I am self-motivated and a disciplined learner.
* I am capable of independent learning.
* I can create, save and manage files on my computer.
* I am willing to allocate as much time in my schedule for this online course as I would for a classroom course.
* I can reserve 9 to 12 hours per week to work on an online course.
* I can manage my time wisely.
* I am comfortable asking questions.
* I can communicate effectively without face-to-face interaction with my classmates or instructor.
* I understand that I may have to wait patiently for a response from my instructor to my email messages. The turn-around time is generally within 48 hours on weekdays.

How many hours per week can I expect to spend on an online course?

For a traditional class that meets for 3 hours each week, a student can expect to spend from 6 to 9 hours working outside of class on assignments and reading for a total of 9 to 12 hours. For an online class, you should also expect to spend at least 9 to 12 hours each week on preparing assignments, reading, communicating with instructors and classmates.

Is an online class just an "easy" way to take a course?

Not really - in fact many online courses can seem more difficult than the same class on-campus. Unlike a typical classroom where the teacher assumes most of the responsibility for telling students what to do, and when to do it, an online course requires the individual student to assume most of the responsibility for learning.

Do students meet on campus at any time during this class?

No, all contact is online. As more classes are developed for online courses, the college may schedule a time for student orientation which would be held at the NCWC sites. However, at this time, orientation sessions have not been scheduled.

What do I need to take an online course?

A computer with Internet connection. The computer should include at least MS Word and the latest web browser (Internet Explorer 6.0 or Netscape 7.1). Please note, CampusCruiser doesn’t support Netscape 4.8 or lower versions.

Can I use any type of word processor to send assignments?

MS Word is the preferred word processor. If you do use a different word processor such MS Works and Corel WordPerfect, save the file as a rich text file (.rtf).

Can I use my personal email address to contact the instructor and to send assignments?

The instructor will use the CampusCruiser email address provided for each student by NCWC. This account is setup automatically when a student registers for a class. Though it may be more convenient for you to have mail sent to your personal email address, it is more efficient for the instructor to use the mailing list developed for this class which consists of assigned CampusCruiser addresses only.

What happens if I'll be away on business/vacation during part of the class?

If you plan to be away for more than one week, you should contact your instructor prior to your departure. Assignments are posted in advance and work can be submitted early.

What do I do if the instructor's website or email goes down?

If you are unable to submit your assignments because of technical problems with the NCWC site or CampusCruiser groupware, call the instructor and leave a voice message. Leave your name, the time and the problem. Thoroughly check your connections before assuming the problem is with our website. Submit your assignment as soon as the problem has been corrected. The instructor will verify the problem and make adjustments if necessary. CAUTION: Do not wait until the last minute to submit your work. Allow for possible network problems. 

What do I do if my Internet connection is temporarily lost?

It is the responsibility of the student to ensure access to the Internet. If your connection goes down, you need to make arrangements to complete your work at a different location. PC's are available at each NCWC site and in the library on the Rocky Mount campus.

This morning I logged in to CampusCruiser and found all my classes are gone. It says “you have not joined any classes yet” even though I registered four courses currently. What happened?

Please log in again and you should see your classes again. The issue is due to the CampusCruiser daily maintenance. CampusCruiser is currently updated each morning, Monday - Friday, between the hours of 7:30 a.m. to 9:00 a.m.  There will be occasional exceptions such as delays due to weather, and resource availability.  In addition, due to the method for updating class members, you will not be able to see your classes for approximately 30 minutes each day.  DO NOT PANIC. This is only temporary and should be restored within that time.  Just try again later. 

I used to be able to see all my registered classes after logging in to CampusCruiser. But in the past two days I found all my classes are gone and it says “you have not joined any classes yet”. What’s wrong with my login?

If you change your name, our system will automatically create a new CampusCruiser login ID for you the next business day. As all your registered courses will be associated with your new login ID, please log in with your new login ID. Your new login ID will use the same Student ID number so the only difference is the last name initial (e.g., if Susan Smith’s name changes to Susan Jones, her new login will be sj277345 instead of ss277345). The initial password for your new ID is your birthdate in mmddyy format.

If I am a traditional student (not ADP), can I still take this course?

This online course is currently available ONLY to ADP students. To register for any ADP class, traditional students must complete a form that is available from the ADP site director - Mrs. Sharon McNeil-Davis on the Rocky Mount campus- and have it approved and signed by their advisor, the site director and the Dean (Dr. Bozik).

Last updated: November 21, 2005